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EasyPOS Answered

Is EasyPOS access subscription based?

EasyDuuka Team

May 15, 2026

Yes. POS access is checked against the tenant subscription. The app warns before expiry, blocks expired access, supports in-app renewal, and checks for suspicious device clock rollback.

Response available Updated 5/15/26
EasyPOS Answered

Can I track supplier balances in EasyPOS?

EasyDuuka Team

May 14, 2026

Yes. Purchases can record unit cost, total payable, paid amount, payment method, supplier balance, and later payments against the same supplier purchase.

Response available Updated 5/14/26
EasyPOS Answered

How does EasyPOS handle branch access?

EasyDuuka Team

May 13, 2026

Tenant owners and managers can view all branches or filter to one branch. Users assigned to a branch only see records for that branch when branch data exists.

Response available Updated 5/13/26
EasyPOS Answered

Can EasyPOS sell to existing customers?

EasyDuuka Team

May 12, 2026

Yes. On a new sale, the cashier can choose a new customer or select an existing customer so name, email, phone, and address are filled into the sale.

Response available Updated 5/12/26
Receipts Answered

Can I customize receipts?

EasyDuuka Team

May 10, 2026

In EasyPOS, open Store Management and use Receipt Branding to set your logo, tagline, header, footer, tax ID, receipt prefix, and QR callout.

Response available Updated 5/10/26
EasyPOS Answered

Can EasyPOS sync with my online shop?

EasyDuuka Team

May 6, 2026

Yes. Connected POS branches can pull EasyDuuka data, push local changes back, queue walk-in sales, and retry failed sync items when the connection returns.

Response available Updated 5/6/26
Payments Answered

Which payment methods can customers use?

EasyDuuka Team

May 3, 2026

EasyDuuka supports mobile money, cards, and cash-on-delivery workflows depending on your shop setup and active payment configuration.

Response available Updated 5/3/26
Store setup Answered

How do I launch my EasyDuuka store?

EasyDuuka Team

May 1, 2026

Create your shop profile, add products with prices and stock, choose payment methods, then publish your storefront link from the dashboard.

Response available Updated 5/1/26